I am pleased to offer my services as a contractor, leveraging my expertise in the following areas

Are you certain that you are receiving adequate value for your technology investment? Are your current vendors serving the needs of your business? I offer a complete vendor evaluation to ensure that your investment is competitive in the marketplace and scaled for your future state. 

 

As a retail technology consultant, I help retailers ensure their vendors deliver maximum value. My Vendor Evaluation provides a comprehensive review of your current technology partners. I assess how vendors perform against contractual service levels, identify gaps, and benchmark pricing to confirm you’re paying competitive market rates. I also examine your processes and reporting to ensure the right KPIs are in place for accurate performance measurement.

 

The result? A clear, actionable assessment with recommendations to improve service quality and cost efficiency. This evaluation can be done anytime, but it’s essential before contract renewal. Don’t let complacency cost you—vendors should be held accountable for delivering innovation and results. Let me help you strengthen your vendor relationships and protect your bottom line.
If you’re facing a challenging business problem or need an operational assessment for a particular line of business, consider leveraging my expertise. Clients turn to me when they’re short of resources, when existing teams are too busy to take on new projects, or when a fresh, unbiased perspective is needed to spark new solutions. With a diverse set of business skills, I bring a wealth of experience to help pinpoint issues and implement effective strategies.

 

My Operational Assessment will offer a comprehensive evaluation of organizational processes, identifying areas for improvement and providing actionable recommendations. By leveraging industry best practices, I help clients optimize efficiency, reduce costs, and enhance overall performance.
As a contract employee, I offer the flexibility and expertise your organization needs—whether you’re seeking to augment your staff without increasing permanent headcount, require a specialized skill set for a specific project, or need a temporary replacement for a key position. With a proven track record in executive-level roles, I have successfully overseen depot maintenance, board-level repair, payment systems, Point of Sale, and mobile and wireless technology.
 
My hands-on leadership includes managing help desks, repair centers, warehouses, configuration centers, and on-site maintenance service delivery teams. Let me deliver immediate value tailored to your business needs.
Are you launching a special project and need experienced leadership to ensure success? I offer my expertise when your current resources lack the specific skills required, when you want to expedite the implementation timeline, or when an impartial third party is needed to drive results.
 
With my extensive business skills, I provide strategic direction, hands-on management, and a clear focus on achieving your project goals. Clients rely on my ability to quickly assess challenges, mobilize teams, and deliver solutions that maximize value and efficiency for their organizations.

Downloadable Resources

My Vendor Performance Checklist for Depot Maintenance will give you the top six points to consider when evaluating your vendor.

My Vendor Performance Checklist for On-Site Maintenance will give you the top ten points to consider when evaluating your vendor.

If you are interested in collaborating with a skilled professional committed to delivering exceptional results, please feel free to reach out to discuss how I can contribute to your team's success.